PLEASE CHECK THE LINK- FOR COUNTRIES WHO HAVE SUSPENDED INTERNATIONAL SHIPMENTS FROM THE U.S.:

https://about.usps.com/newsroom/service-alerts/international/welcome.htm

ALL OTHER COUNTRIES, PLEASE NOTE- DELIVERY AND SHIPPING IS TAKING MUCH LONGER, EACH COUNTRY IS GOING TO BE DIFFERENT, BUT AS A GENERAL NOTE THE BELOW INFO WE ARE RECEIVING AND UNFORTUNATELY, WE HAVE NO VISIBILITY ON SHIPMENTS ONCE THEY HAVE LEFT THE U.S. THEREFORE WE CAN NOT OFFER REFUNDS FOR PRODUCT THAT HAS BEEN SHIPPED AND IS IN TRANSIT DUE TO THE COVID19 POSTAL DELAYS. THANK YOU FOR YOUR PATIENCE AND UNDERSTANDING. WE ARE IN THIS TOGETHER. IN DARKNESS WE STAND.

If a mail item shows on USPS tracking as having left the United States, under normal circumstances, the U.S. Postal Service has no further visibility on that item until a transit country or the destination country provides updated tracking information to its system.

In some cases, it is possible to get more updated tracking by using the destination country’s postal service online tracking tools if the item has entered the country. (List from Wikipedia of National Postal Services)

This is especially true if the shipment has delivery or routing error, delays, or exceptions as the comments on the country’s postal system may provide more information on the status of the mail items than the update transmitted back to the USPS.

Furthermore, tracking scans of individual mail pieces typically only occur at the local and regional pickup locations, when the parcel enters a country’s customs facility, and at the local or regional destination locations. For tracking information in between these locations, mail pieces are typically tracked in groupings packed inside cargo containers.

There are probably thousands of cargo containers with mail spread all over the world sitting at airport facilities and transit stations waiting to be processed to their next destination.

It will likely take weeks (or months…?) for some mail pieces to move again once these operations resume and cargo capacity becomes available to continue the transit of the cargo containers.

 

 

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